Privacy Matters

Privacy Policy

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or engage with our services.

01 Definitions

In this policy, the term “Personal Data” refers to any information that can identify an individual, either directly or indirectly. “Processing” means any operation carried out on personal data, including collection, recording, use, storage, and deletion. A “Data Subject” is a person whose personal data is being processed. “Data Controller” refers to Riyonic, which determines the purpose and method of processing your data. A “Data Processor” is any third party who processes data on our behalf and under our instruction.

02 Who We Are

Riyonic (“we”, “us”, or “our”) is a creative and digital services company that provides branding, web design, and strategic communication solutions. If you have questions regarding this policy or how your data is handled, please visit the Partner page on our website or learn more on our home page at Riyonic.com.

03 What personal data we collect

We collect personal data that includes your full name, job title, and the company you represent. We also collect contact details such as your email address and phone number. When you interact with our website, we collect technical data including your IP address, browser type, device type, operating system, and time zone settings. Usage data is also collected, which includes information about your interactions with our website, such as pages visited and the source that referred you to us. Additionally, we gather marketing-related data, such as your preferences for receiving promotional communications. If you make a purchase or use a paid service, we may collect and process limited payment data. We do not knowingly collect or process data from children under the age of 16.

04 How We Collect Your Data

We collect your data in several ways. When you voluntarily submit your information through our website forms, send us emails, or book a consultation, we collect your data directly. Automatically, our website uses cookies and analytics tools to gather technical and usage information when you browse our site. We may also receive data from third-party services we use, such as analytics platforms, marketing tools, or payment providers, depending on your interaction with them.

05 How We Use Your Data

We use your personal data for various purposes, each aligned with a lawful basis. Your contact details are used to respond to inquiries and communicate with you about services, based on either your consent or our legitimate business interest. Data collected from your interaction with our website helps us improve user experience and optimize performance, which we process under legitimate interest. Payment information is processed strictly for fulfilling financial transactions, based on a contractual necessity. If you opt-in to marketing, we use your data to send newsletters, offers, or service updates, based on your explicit consent.

06 Legal Bases for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we must identify lawful grounds for processing your data. We rely on your consent when you voluntarily provide data, for example, when subscribing to a newsletter. We use contractual necessity when processing is required to deliver services you request. In some instances, we process data to fulfill a legal obligation, such as tax compliance. We also rely on our legitimate interests, such as improving our services, understanding client behavior, or responding to inquiries, provided these interests are not overridden by your rights.

07 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These technologies include essential cookies, which are required for core site functionality, analytics cookies that help us understand how users interact with our content, and marketing cookies that allow us to tailor advertisements or content if you have consented. You can manage or disable cookies through your browser settings or by adjusting preferences in our cookie consent banner.

08 Sharing Your Data

We do not sell, lease, or rent your personal data to third parties. However, we may share your information with carefully selected Data Processors to help deliver our services. These may include cloud hosting providers, email marketing platforms like Mailchimp, analytics tools such as Google Analytics, or payment processors like Stripe and PayPal. All our partners are contractually obligated to process data securely and only according to our instructions.

09 International Data Transfers

Some of our service providers are located outside of the European Economic Area (EEA), and as such, your data may be transferred internationally. When we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place. These include Standard Contractual Clauses approved by the European Commission, as well as adequacy decisions where applicable, to ensure your data receives the same level of protection.

10 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Once the data is no longer needed, we will either securely delete it or anonymize it so that it can no longer be associated with you.

11 Your Rights (Data Subject Rights)

You have the right to access any personal data we hold about you and to request correction if any information is inaccurate or outdated. You may also request the deletion of your personal data or ask us to restrict how it is processed. Additionally, you may object to processing based on our legitimate interests and have the right to withdraw your consent at any time for processing based on consent. If you wish to receive your data in a portable format or lodge a complaint, you may do so by contacting us via the Partner page on our website. We may ask for proof of identity and will aim to respond to your request within 30 days.

12 Data Security

We are committed to protecting your personal data and have implemented industry-standard security measures. These include SSL encryption to secure communications, secure servers for data storage, restricted access to personal data, and periodic security audits. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is completely secure.

13 Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from anyone under this age. If we discover that we have inadvertently collected data from a child without verified parental consent, we will take steps to remove that information from our records.

14 Third-Party Links

Our website may include links to third-party websites or services that are not operated or controlled by us. This policy does not apply to those external platforms. We recommend that you review the privacy policies of those third parties before sharing any personal information with them, as we are not responsible for their practices.

15 U.S. State Law and New Jersey Residents

This policy is intended to comply with applicable U.S. privacy laws. Residents of New Jersey are entitled to certain consumer rights under state law. If you are a New Jersey resident and have questions or complaints about how we handle your personal data, please contact us via the Contact page on our website. All data is stored and processed in the United States and is subject to applicable U.S. federal and state laws.

We do not currently respond to “Do Not Track” (DNT) signals sent by web browsers. We may allow third-party behavioral tracking on our site through services such as Google Analytics.

If you are a California resident and we collect data from you, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), such as the right to know what personal data we collect, delete data, and opt out of data sale. You may contact us to exercise those rights through the Contact page on our website, and we will respond in accordance with applicable law.

16 Changes to This Policy

We may revise this Privacy Policy from time to time to reflect updates in our practices, services, or legal obligations. Any updates will be posted on this page with a new effective date. In the case of significant changes, we may also notify you by a notice on our website.

17 Right to Modify Policy

Riyonic reserves the right to update or amend this Privacy Policy at any time and without prior notice, at our sole discretion. Any such changes will become effective immediately upon posting on our website, unless otherwise stated. By continuing to use our services after the changes take effect, you agree to the updated terms. It is your responsibility to review this Privacy Policy periodically. We are not responsible or liable for any claims, damages, or losses resulting from your failure to review updated terms.

18 Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the State of New Jersey and the United States. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in New Jersey.

19 Contact Us

If you have any questions about this Privacy Policy or the way we process your data, please reach out to us via our Partner page. For more information about our services, visit our website at Riyonic.com.

Effective Date: 01/01/2018